:root {
  --ui-ink: #201924;
  --ui-muted: #69616d;
  --ui-soft: #f4f5f6;
  --ui-paper: #ffffff;
  --ui-line: #ded9e1;
  --ui-purple: #330542;
  --ui-purple-2: #542069;
  --ui-orange: #f4512a;
  --ui-orange-dark: #d9411d;
  --ui-green: #087b5b;
  --ui-green-soft: #e7f4ef;
  --ui-warning: #a95c0b;
  --ui-shadow: 0 14px 36px rgba(36, 19, 43, 0.08);
  --ui-shadow-soft: 0 5px 18px rgba(36, 19, 43, 0.06);
  --ui-width: 1200px;
}

* {
  letter-spacing: 0 !important;
}

.sr-only {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

html {
  scroll-padding-top: 100px;
}

body {
  background: #f7f8f8;
  color: var(--ui-ink);
  font-family: Manrope, Arial, sans-serif;
  font-size: 15px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

button,
input,
select,
textarea {
  font: inherit;
}

a,
button,
input,
select,
textarea,
summary {
  outline: none;
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
summary:focus-visible {
  box-shadow: 0 0 0 3px rgba(244, 81, 42, 0.28) !important;
  outline: 2px solid var(--ui-orange) !important;
  outline-offset: 2px;
}

.content-wrap,
.header-inner {
  width: min(var(--ui-width), calc(100% - 48px));
}

.site-header {
  position: sticky;
  top: 0;
  z-index: 50;
  height: 80px;
  border-bottom: 1px solid var(--ui-line);
  background: rgba(255, 255, 255, 0.98);
  box-shadow: 0 2px 12px rgba(35, 20, 41, 0.04);
}

.header-inner {
  gap: 28px;
}

.brand {
  min-width: 0;
  color: var(--ui-purple);
}

.brand img {
  width: 108px;
  height: auto;
}

.brand-divider {
  height: 28px;
  margin: 0 18px;
  background: #d8d1dc;
}

.brand-label {
  max-width: 220px;
  color: #372a3d;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.35;
}

.home-nav {
  display: flex;
  align-items: center;
  margin-left: auto;
  gap: 26px;
}

.home-nav a,
.help-link {
  position: relative;
  border: 0 !important;
  color: #504756;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.3;
  text-decoration: none;
}

.home-nav a:hover,
.help-link:hover {
  color: var(--ui-purple);
}

.home-nav a:first-child,
.home-nav a.lookup-link {
  color: var(--ui-purple);
}

.home-nav a:first-child::after,
.home-nav a.lookup-link::after {
  position: absolute;
  right: 0;
  bottom: -12px;
  left: 0;
  height: 2px;
  background: var(--ui-orange);
  content: "";
}

.language-picker {
  flex: 0 0 auto;
}

.language-picker select {
  min-width: 112px;
  height: 38px;
  border: 1px solid #cfc8d2;
  border-radius: 4px;
  background-color: #fff;
  color: #3d3442;
  font-size: 11px;
  font-weight: 700;
}

.eyebrow,
.home-section-label {
  color: var(--ui-orange);
  font-family: "DM Mono", monospace;
  font-size: 10px;
  font-weight: 500;
  text-transform: uppercase;
}

/* Home */
.home-hero {
  min-height: 510px;
  padding: 76px 0 70px;
  background: var(--ui-purple);
}

.home-hero::after {
  display: none;
}

.home-hero-inner {
  display: grid;
  align-content: center;
  min-height: 350px;
}

.home-hero h1 {
  max-width: 900px;
  margin-bottom: 22px;
  font-size: 64px;
  font-weight: 700;
  line-height: 1.02;
}

.home-hero h1 em {
  max-width: 840px;
  margin-top: 14px;
  color: #ffad92;
  font-size: 28px;
  font-weight: 600;
  line-height: 1.3;
}

.home-hero-copy {
  max-width: 680px;
  color: #e9dfea;
  font-size: 15px;
  line-height: 1.75;
}

.home-actions {
  gap: 12px;
  margin-top: 30px;
}

.home-primary,
.home-secondary {
  min-height: 48px;
  justify-content: space-between;
  border-radius: 4px;
  padding: 13px 18px;
  font-size: 12px;
  font-weight: 800;
}

.home-primary {
  background: var(--ui-orange);
  box-shadow: 0 7px 18px rgba(244, 81, 42, 0.22);
}

.home-primary:hover {
  background: var(--ui-orange-dark);
}

.home-secondary {
  border-color: #9d7da9;
  background: rgba(255, 255, 255, 0.04);
}

.status-ticker {
  border-color: var(--ui-line);
  background: #fff;
}

.status-ticker-inner {
  min-height: 52px;
}

.status-ticker-label {
  color: var(--ui-purple);
}

.status-ticker-note {
  color: var(--ui-muted);
}

.lookup-panel {
  width: min(var(--ui-width), calc(100% - 48px));
  margin: 26px auto 0;
  padding: 19px 22px;
  border: 1px solid var(--ui-line);
  border-left: 4px solid var(--ui-orange);
  border-radius: 4px;
  background: #fff;
  box-shadow: var(--ui-shadow-soft);
}

.lookup-panel strong {
  color: var(--ui-ink);
  font-size: 14px;
}

.lookup-panel a {
  min-height: 40px;
  display: inline-flex;
  align-items: center;
  border-radius: 4px;
  background: var(--ui-purple);
  padding: 10px 16px;
}

.entry-band,
.home-content,
.process-band,
.resource-band {
  padding-top: 72px;
  padding-bottom: 76px;
}

.entry-band h2,
.cases-band h2,
.process-band h2,
.evidence-band h2,
.home-content h2,
.resource-band h2,
.contact-band h2 {
  color: var(--ui-ink);
  font-size: 34px;
  font-weight: 700;
  line-height: 1.2;
}

.entry-intro,
.cases-intro,
.process-intro,
.evidence-intro,
.home-intro {
  max-width: 700px;
  color: var(--ui-muted);
  font-size: 13px;
  line-height: 1.8;
}

.entry-grid {
  gap: 0;
  border-top: 1px solid var(--ui-line);
  border-bottom: 1px solid var(--ui-line);
}

.entry-option {
  min-height: 190px;
  margin: 0;
  border-right: 1px solid var(--ui-line);
  padding: 25px 28px;
  transition: background-color 160ms ease;
}

.entry-option:hover {
  background: #f3eff5;
}

.entry-option:last-child {
  border-right: 0;
}

.entry-option strong {
  color: var(--ui-ink);
  font-size: 17px;
}

.entry-option span {
  color: var(--ui-muted);
}

.entry-option b {
  color: var(--ui-purple);
  font-size: 11px;
}

.cases-band {
  padding: 70px 0 76px;
  background: #f0f1f2;
}

.case-grid {
  gap: 16px;
}

.case-item {
  min-height: 276px;
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  padding: 24px;
  box-shadow: var(--ui-shadow-soft);
}

.case-item h3 {
  color: var(--ui-ink);
  font-size: 17px;
  line-height: 1.45;
}

.case-item p {
  color: var(--ui-muted);
  line-height: 1.75;
}

.case-status {
  color: var(--ui-green);
}

.process-grid {
  border-color: var(--ui-line);
}

.process-step {
  min-height: 185px;
  margin: 0;
  border-color: var(--ui-line);
  padding: 24px 24px 10px;
}

.process-step h3 {
  font-size: 15px;
}

.process-step p {
  color: var(--ui-muted);
  font-size: 12px;
}

.evidence-band {
  padding: 70px 0 76px;
  background: #edf3f1;
}

.evidence-list li {
  border-color: #ccdcd6;
  color: #4f5e59;
}

.safety-note {
  border: 1px solid #e6c9bf;
  border-left: 4px solid var(--ui-orange);
  border-radius: 4px;
  background: #fff;
  padding: 24px;
  box-shadow: var(--ui-shadow-soft);
}

.help-grid {
  border-color: var(--ui-line);
}

.help-card {
  min-height: 190px;
  border-color: var(--ui-line);
  padding-top: 28px;
}

.mission-band {
  background: #ece7ee;
}

.mission-band h2 {
  color: var(--ui-ink);
}

.stat-box strong {
  color: var(--ui-purple);
}

.resource-grid {
  gap: 14px;
}

.resource-link {
  min-height: 96px;
  border: 1px solid var(--ui-line);
  border-radius: 4px;
  background: #fff;
  box-shadow: var(--ui-shadow-soft);
}

.resource-link:hover {
  border-color: #a990b3;
  background: #f7f4f8;
}

.contact-band,
.home-footer-note {
  background: var(--ui-purple);
}

.contact-band .home-section-label {
  color: #ffad92;
}

.contact-band h2 {
  color: #fff;
}

.contact-card {
  border-color: #785986;
  border-radius: 4px;
  background: #3f1050;
}

.contact-card:hover {
  border-color: #af8cbb;
}

.home-footer-note {
  border-top: 1px solid #5d2a6d;
}

/* Complaint form */
.hero {
  min-height: 250px;
  padding: 55px 0 50px;
  background: var(--ui-purple);
}

.hero::after {
  display: none;
}

.hero h1 {
  max-width: 760px;
  font-size: 46px;
  font-weight: 700;
  line-height: 1.12;
}

.hero-copy {
  max-width: 680px;
  color: #e6dce8;
  line-height: 1.75;
}

.hero-meta {
  color: #cdbed1;
}

.page-grid {
  grid-template-columns: 244px minmax(0, 1fr);
  gap: 44px;
  padding: 44px 0 84px;
}

.notice-column {
  position: sticky;
  top: 112px;
  border-top: 3px solid var(--ui-purple);
  background: #fff;
  padding: 22px 20px;
  box-shadow: var(--ui-shadow-soft);
}

.notice-block {
  border-color: var(--ui-line);
}

.notice-icon {
  width: 28px;
  height: 28px;
  border-radius: 4px;
  background: var(--ui-green-soft);
  color: var(--ui-green);
}

.notice-icon.orange {
  background: #fff0eb;
  color: var(--ui-orange);
}

.aside-caption {
  margin-top: 24px;
}

.form-shell {
  overflow: hidden;
  border: 1px solid #d8d2da;
  border-radius: 5px;
  background: #fff;
  box-shadow: var(--ui-shadow);
}

.form-section {
  border-color: var(--ui-line);
  padding: 36px 40px 40px;
}

.section-head {
  margin-bottom: 28px;
}

.section-index {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  flex: 0 0 28px;
  border-radius: 4px;
  background: #f2edf4;
  color: var(--ui-purple);
  padding: 0;
}

.section-head h2 {
  color: var(--ui-ink);
  font-size: 21px;
}

.section-head p {
  color: var(--ui-muted);
}

.field-grid {
  gap: 2px 18px;
}

.field-label {
  color: #433a47;
  font-size: 11px;
  font-weight: 800;
}

.field-label input,
.field-label textarea,
.select-wrap select,
.contact-form input,
.contact-form select,
.support-form input {
  min-height: 44px;
  border: 1px solid #cfc9d2;
  border-radius: 4px;
  background: #fff;
  color: var(--ui-ink);
  font-size: 13px;
}

.field-label textarea {
  min-height: 106px;
}

.field-label input:hover,
.field-label textarea:hover,
.select-wrap select:hover,
.contact-form input:hover,
.contact-form select:hover,
.support-form input:hover {
  border-color: #9d8ba4;
}

.field-label input:focus,
.field-label textarea:focus,
.select-wrap select:focus,
.contact-form input:focus,
.contact-form select:focus,
.support-form input:focus {
  border-color: var(--ui-purple-2);
  box-shadow: 0 0 0 3px #eee6f1;
}

.radio-row label span {
  min-height: 42px;
  border-color: #cfc9d2;
  border-radius: 4px;
  background: #fff;
}

.radio-row input:checked + span {
  border-color: var(--ui-purple);
  background: #f3eef5;
  color: var(--ui-purple);
}

.advanced-details {
  border-color: var(--ui-line);
}

.advanced-details summary {
  min-height: 48px;
  align-items: center;
  color: var(--ui-purple);
}

.advanced-group {
  border-color: var(--ui-line);
}

.upload-zone {
  min-height: 156px;
  border-color: #b9a9be;
  border-radius: 4px;
  background: #faf8fb;
}

.upload-zone:hover {
  border-color: var(--ui-purple-2);
  background: #f4eff6;
}

.submit-area {
  border-top: 1px solid var(--ui-line);
  background: #f5f4f6;
  padding: 30px 40px 36px;
}

.submit-button {
  min-width: 230px;
  min-height: 48px;
  border-radius: 4px;
  background: var(--ui-orange);
  box-shadow: 0 7px 18px rgba(244, 81, 42, 0.18);
}

.submit-button:hover {
  background: var(--ui-orange-dark);
}

.terms-modal {
  background: rgba(27, 18, 31, 0.74);
  backdrop-filter: blur(4px);
}

.terms-dialog {
  overflow: auto;
  border: 1px solid #cfc7d2;
  border-top: 5px solid var(--ui-purple);
  border-radius: 5px;
  box-shadow: 0 24px 70px rgba(20, 10, 26, 0.28);
}

.terms-accept,
.terms-reject {
  min-height: 44px;
  border-radius: 4px;
}

.terms-accept {
  background: var(--ui-orange);
  border-color: var(--ui-orange);
}

.success-state {
  padding: 72px 42px;
}

.success-mark {
  border-radius: 6px;
  background: var(--ui-green-soft);
  color: var(--ui-green);
}

.reference-code {
  border: 1px solid var(--ui-line);
  border-left: 4px solid var(--ui-orange);
  border-radius: 4px;
  background: #f7f5f8;
}

.home-button {
  min-height: 44px;
  border-radius: 4px;
  background: var(--ui-purple);
  color: #fff;
}

.faq-wrap,
.privacy-wrap {
  width: min(960px, calc(100% - 48px));
}

.faq-list details {
  border-color: var(--ui-line);
  background: #fff;
}

/* Recovery */
.recovery-page {
  width: min(960px, calc(100% - 48px));
  max-width: none;
  margin: 54px auto 80px;
  padding: 0;
}

.recovery-page h1 {
  max-width: 720px;
  color: var(--ui-ink);
  font-size: 40px;
  line-height: 1.16;
}

.recovery-intro {
  max-width: 700px;
  color: var(--ui-muted);
  font-size: 14px;
}

.recovery-card {
  overflow: hidden;
  margin-top: 28px;
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  padding: 32px;
  box-shadow: var(--ui-shadow);
}

.contact-summary {
  border-color: var(--ui-line);
  background: #f6f6f7;
}

.contact-summary div {
  border-color: var(--ui-line);
  padding: 15px;
}

.official-contacts {
  border-color: var(--ui-line);
  padding-top: 24px;
}

.official-contact-grid {
  gap: 14px;
}

.official-contact {
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  background: #fff;
  padding: 18px;
  box-shadow: var(--ui-shadow-soft);
}

.official-contact h4 {
  color: var(--ui-ink);
  font-size: 14px;
}

.official-contact .channel-status {
  border-radius: 3px;
  background: #f1eff2;
  padding: 4px 7px;
}

.official-contact .channel-account {
  color: var(--ui-purple);
  font-size: 14px;
}

.official-contact-actions button {
  min-height: 38px;
  border-radius: 4px;
}

.official-contact button[data-action="added"] {
  background: var(--ui-purple);
}

.recovery-ref {
  border-left-color: var(--ui-orange);
  border-radius: 4px;
  background: #f6f3f7;
  padding: 16px 18px;
}

.contact-form {
  border-color: var(--ui-line);
  padding-top: 24px;
}

.contact-form-grid {
  gap: 14px;
}

.contact-form button[type="submit"] {
  min-height: 44px;
  border-radius: 4px;
  background: var(--ui-purple);
}

.recovery-actions a {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  border-radius: 4px;
}

/* Lookup */
.support-page {
  width: min(760px, calc(100% - 48px));
  max-width: none;
  min-height: calc(100vh - 190px);
  margin: 62px auto 80px;
  padding: 0;
}

.support-page h1 {
  color: var(--ui-ink);
  font-size: 40px;
  line-height: 1.16;
}

.support-page > p {
  max-width: 600px;
  color: var(--ui-muted);
  line-height: 1.75;
}

.support-form {
  overflow: hidden;
  gap: 0;
  margin: 28px 0 12px;
  border: 1px solid #cfc9d2;
  border-radius: 5px;
  background: #fff;
  box-shadow: var(--ui-shadow-soft);
}

.support-form input {
  min-height: 52px;
  border: 0;
  border-radius: 0;
  padding: 13px 16px;
}

.support-form button {
  min-width: 130px;
  border-radius: 0;
  background: var(--ui-purple);
  font-size: 12px;
}

.support-result {
  margin-top: 24px;
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  padding: 26px;
  box-shadow: var(--ui-shadow-soft);
}

.support-guidance {
  display: grid;
  grid-template-columns: 1fr 1fr;
  margin-top: 32px;
  border-top: 1px solid var(--ui-line);
  border-bottom: 1px solid var(--ui-line);
}

.support-guidance-item {
  min-width: 0;
  padding: 20px 24px 20px 0;
}

.support-guidance-item + .support-guidance-item {
  border-left: 1px solid var(--ui-line);
  padding-right: 0;
  padding-left: 24px;
}

.support-guidance-item strong {
  display: block;
  margin-bottom: 5px;
  color: var(--ui-ink);
  font-size: 12px;
}

.support-guidance-item p {
  margin: 0;
  color: var(--ui-muted);
  font-size: 11px;
  line-height: 1.65;
}

.support-row {
  border-color: var(--ui-line);
  gap: 24px;
}

.support-row strong {
  text-align: right;
  overflow-wrap: anywhere;
}

/* Emergency contacts */
.emergency-page {
  min-height: calc(100vh - 150px);
}

.emergency-hero {
  padding: 58px 0 54px;
  background: var(--ui-purple);
  color: #fff;
}

.emergency-hero h1 {
  max-width: 780px;
  margin: 7px 0 14px;
  font-size: 46px;
  line-height: 1.12;
}

.emergency-hero p:last-child {
  max-width: 690px;
  margin: 0;
  color: #e6dce8;
  font-size: 14px;
}

.emergency-alert {
  border-bottom: 1px solid #e7cdc4;
  background: #fff1ec;
}

.emergency-alert-inner {
  padding-top: 20px;
  padding-bottom: 20px;
}

.emergency-alert strong {
  display: block;
  color: #7d2916;
  font-size: 13px;
}

.emergency-alert p {
  max-width: 840px;
  margin: 4px 0 0;
  color: #6e5049;
  font-size: 11px;
}

.emergency-finder {
  padding-top: 42px;
  padding-bottom: 64px;
}

.emergency-finder-head {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 30px;
  margin-bottom: 18px;
}

.emergency-finder h2 {
  margin: 0;
  color: var(--ui-ink);
  font-size: 30px;
  line-height: 1.2;
}

.emergency-coverage {
  color: var(--ui-muted);
  font: 11px "DM Mono", monospace;
}

.emergency-country-field {
  display: block;
  max-width: 760px;
  color: #433a47;
  font-size: 11px;
  font-weight: 800;
}

.emergency-country-field select {
  width: 100%;
  min-height: 52px;
  display: block;
  margin-top: 8px;
  border: 1px solid #bbb2bf;
  border-radius: 4px;
  background: #fff;
  padding: 0 15px;
  color: var(--ui-ink);
}

.emergency-quick {
  display: flex;
  align-items: center;
  gap: 14px;
  margin: 17px 0 34px;
}

.emergency-quick > span {
  flex: 0 0 auto;
  color: var(--ui-muted);
  font-size: 10px;
  font-weight: 700;
}

#emergency-quick-list {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

#emergency-quick-list button {
  border: 1px solid var(--ui-line);
  border-radius: 3px;
  background: #fff;
  padding: 6px 9px;
  color: #514858;
  font-size: 10px;
  cursor: pointer;
}

#emergency-quick-list button:hover {
  border-color: var(--ui-purple-2);
  color: var(--ui-purple);
}

.emergency-result {
  overflow: hidden;
  max-width: 960px;
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  background: #fff;
  box-shadow: var(--ui-shadow);
}

.emergency-result-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid var(--ui-line);
  padding: 22px 26px;
}

.emergency-result-head span:first-child {
  color: var(--ui-muted);
  font-size: 10px;
}

.emergency-result-head h2 {
  margin-top: 3px;
  font-size: 22px;
}

.emergency-country-code {
  color: #8a818e;
  font: 12px "DM Mono", monospace;
}

.emergency-number-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.emergency-directory {
  overflow: hidden;
  border: 1px solid var(--ui-line);
  border-radius: 5px;
  background: #fff;
  box-shadow: var(--ui-shadow);
  padding: 12px;
}

.emergency-country-card {
  min-width: 0;
  border: 1px solid var(--ui-line);
  background: #fff;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
}

.emergency-country-card h3 {
  margin: 0;
  padding: 10px 9px;
  color: var(--ui-ink);
  font-size: 12px;
  line-height: 1.25;
}

.emergency-country-number-grid {
  display: block;
  grid-template-columns: 1fr;
}

.emergency-country-number-grid .emergency-number-card {
  border-right: 0;
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 7px 8px;
}

.emergency-country-number-grid .emergency-number-card span { display: none; }
.emergency-country-number-grid .emergency-number-card strong { margin: 0; font-size: 17px; }
.emergency-country-number-grid .emergency-number-card a { min-height: 26px; padding: 4px 6px; font-size: 9px; white-space: nowrap; }

.emergency-directory .emergency-call-note {
  margin: 18px 3px 2px;
  color: var(--ui-muted);
  font-size: 11px;
}

.emergency-number-card {
  min-width: 0;
  border-right: 1px solid var(--ui-line);
  padding: 24px 26px 26px;
}

.emergency-number-card:last-child {
  border-right: 0;
}

.emergency-number-card span {
  display: block;
  color: var(--ui-muted);
  font-size: 10px;
  font-weight: 700;
}

.emergency-number-card strong {
  display: block;
  margin: 7px 0 15px;
  color: var(--ui-purple);
  font: 500 30px "DM Mono", monospace;
}

.emergency-number-card a {
  min-height: 38px;
  display: inline-flex;
  align-items: center;
  border: 1px solid var(--ui-purple);
  border-radius: 4px;
  padding: 8px 12px;
  color: var(--ui-purple);
  font-size: 10px;
  font-weight: 800;
  text-decoration: none;
}

.emergency-number-card:first-child a {
  background: var(--ui-purple);
  color: #fff;
}

.emergency-call-note {
  margin: 0;
  border-top: 1px solid var(--ui-line);
  background: #f6f5f7;
  padding: 14px 26px;
  color: var(--ui-muted);
  font-size: 10px;
}

.emergency-verification {
  max-width: 960px;
  margin-top: 24px;
  border-left: 4px solid var(--ui-orange);
  background: #fff;
  padding: 18px 22px;
  box-shadow: var(--ui-shadow-soft);
}

.emergency-verification strong {
  font-size: 12px;
}

.emergency-verification p {
  margin: 4px 0 7px;
  color: var(--ui-muted);
  font-size: 11px;
}

.emergency-verification a {
  color: var(--ui-purple);
  font-size: 10px;
  font-weight: 800;
}

/* Standalone information pages */
.info-page {
  min-height: calc(100vh - 150px);
}

.info-hero {
  border-bottom: 1px solid var(--ui-line);
  background: #fff;
  padding: 55px 0 50px;
}

.info-hero h1 {
  max-width: 820px;
  margin: 8px 0 12px;
  color: var(--ui-ink);
  font-size: 44px;
  line-height: 1.12;
}

.info-hero p:last-child {
  max-width: 720px;
  margin: 0;
  color: var(--ui-muted);
  font-size: 13px;
}

/* Dedicated notice and confirmation pages */
.standalone-layout {
  display: grid;
  grid-template-columns: minmax(0, 820px);
  justify-content: center;
  padding-top: 48px;
  padding-bottom: 88px;
}

.standalone-panel {
  border: 1px solid var(--ui-line);
  border-top: 4px solid var(--ui-purple);
  background: var(--ui-paper);
  box-shadow: var(--ui-shadow);
  padding: 38px 44px;
}

.standalone-panel-head {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  border-bottom: 1px solid var(--ui-line);
  margin-bottom: 24px;
  padding-bottom: 20px;
}

.standalone-panel-head h2 {
  margin: 2px 0 0;
  color: var(--ui-ink);
  font-size: 22px;
  line-height: 1.25;
}

.standalone-panel > p,
.standalone-panel li {
  color: var(--ui-muted);
  font-size: 14px;
  line-height: 1.8;
}

.standalone-panel h3 {
  margin: 28px 0 5px;
  color: var(--ui-ink);
  font-size: 15px;
}

.standalone-links a,
.success-links a {
  color: var(--ui-purple-2);
  font-weight: 700;
}

.standalone-actions,
.success-actions {
  display: flex;
  justify-content: flex-end;
  gap: 12px;
  border-top: 1px solid var(--ui-line);
  margin-top: 30px;
  padding-top: 22px;
}

.primary-action,
.secondary-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  border: 1px solid var(--ui-purple);
  border-radius: 4px;
  padding: 10px 18px;
  font-size: 13px;
  font-weight: 800;
  text-decoration: none;
  cursor: pointer;
}

.primary-action { background: var(--ui-purple); color: #fff; }
.primary-action:hover { background: var(--ui-purple-2); }
.secondary-action { background: #fff; color: var(--ui-purple); }
.secondary-action:hover { background: #f5f1f7; }

.success-panel { text-align: center; }
.success-panel .success-mark { margin: 0 auto 20px; width: 54px; height: 54px; display: grid; place-items: center; font-size: 27px; }
.success-panel > p { max-width: 620px; margin-right: auto; margin-left: auto; }
.reference-code { max-width: 510px; margin: 25px auto 8px; text-align: left; }
.reference-code button { cursor: pointer; }
.success-error { min-height: 22px; color: var(--ui-orange) !important; font-size: 12px !important; }
.recovery-choice { max-width: 650px; margin: 28px auto 0; border-top: 1px solid var(--ui-line); padding-top: 25px; }
.recovery-choice h2 { margin: 0 0 6px; color: var(--ui-ink); font-size: 18px; line-height: 1.35; }
.recovery-choice p { margin: 0; color: var(--ui-muted); font-size: 13px; }
.success-actions { border-top: 0; margin-top: 18px; padding-top: 0; justify-content: center; }
.success-actions button { font-family: inherit; }
.success-links { display: flex; justify-content: center; gap: 24px; margin-top: 28px; font-size: 12px; }

@media (max-width: 620px) {
  .standalone-layout { width: min(100% - 28px, var(--ui-width)); padding-top: 24px; padding-bottom: 52px; }
  .standalone-panel { padding: 26px 20px; }
  .standalone-panel > p, .standalone-panel li { font-size: 13px; }
  .standalone-actions, .success-actions { display: grid; grid-template-columns: 1fr; }
  .primary-action, .secondary-action { width: 100%; }
  .success-links { flex-direction: column; gap: 10px; }
}

.info-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 56px;
  align-items: start;
  padding-top: 48px;
  padding-bottom: 80px;
}

.info-faq-list {
  border-top: 2px solid var(--ui-purple);
}

.info-faq-list details {
  border-bottom: 1px solid var(--ui-line);
  background: transparent;
}

.info-faq-list summary {
  min-height: 66px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  list-style: none;
  padding: 17px 4px;
  color: var(--ui-ink);
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
}

.info-faq-list summary::-webkit-details-marker {
  display: none;
}

.info-faq-list summary b {
  color: var(--ui-orange);
  font-size: 20px;
  font-weight: 400;
  transition: transform 160ms ease;
}

.info-faq-list details[open] summary b {
  transform: rotate(45deg);
}

.info-faq-list details p {
  max-width: 820px;
  margin: -3px 38px 22px 4px;
  color: var(--ui-muted);
  font-size: 12px;
  line-height: 1.85;
}

.info-aside {
  position: sticky;
  top: 112px;
  border-top: 3px solid var(--ui-purple);
  background: #fff;
  box-shadow: var(--ui-shadow-soft);
}

.info-aside section,
.contact-page-aside section {
  border-bottom: 1px solid var(--ui-line);
  padding: 22px;
}

.info-aside section:last-child,
.contact-page-aside section:last-child {
  border-bottom: 0;
}

.info-aside h2,
.contact-page-aside h2 {
  margin: 6px 0 8px;
  color: var(--ui-ink);
  font-size: 16px;
  line-height: 1.35;
}

.info-aside p:not(.home-section-label),
.contact-page-aside p:not(.home-section-label) {
  margin: 0 0 13px;
  color: var(--ui-muted);
  font-size: 11px;
  line-height: 1.7;
}

.info-aside a,
.contact-page-aside a {
  color: var(--ui-purple);
  font-size: 11px;
  font-weight: 800;
  text-decoration: none;
}

.info-privacy-body {
  max-width: none;
  color: var(--ui-muted);
  font-size: 13px;
  line-height: 1.85;
}

.info-privacy-body .privacy-intro {
  margin: 0 0 34px;
  border-left: 4px solid var(--ui-orange);
  background: #fff;
  padding: 18px 22px;
  color: #4c424f;
  box-shadow: var(--ui-shadow-soft);
}

.info-privacy-body section {
  border-top: 1px solid var(--ui-line);
  padding: 26px 0 12px;
}

.info-privacy-body h2 {
  margin: 0 0 10px;
  color: var(--ui-ink);
  font-size: 19px;
}

.info-privacy-body p {
  margin: 0;
}

.contact-page-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 330px;
  gap: 48px;
  align-items: start;
  padding-top: 48px;
  padding-bottom: 80px;
}

.contact-channel-list {
  display: grid;
  gap: 14px;
}

.contact-channel {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 28px;
  border: 1px solid var(--ui-line);
  border-left: 4px solid var(--ui-purple);
  border-radius: 4px;
  background: #fff;
  padding: 24px 26px;
  box-shadow: var(--ui-shadow-soft);
}

.contact-channel span {
  color: var(--ui-muted);
  font-size: 10px;
}

.contact-channel h2 {
  margin: 3px 0 5px;
  font-size: 18px;
}

.contact-channel strong {
  color: var(--ui-purple);
  font: 500 16px "DM Mono", monospace;
}

.contact-channel a {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  flex: 0 0 auto;
  border-radius: 4px;
  background: var(--ui-purple);
  padding: 10px 14px;
  color: #fff;
  font-size: 11px;
  font-weight: 800;
  text-decoration: none;
}

.contact-page-aside {
  border-top: 3px solid var(--ui-orange);
  background: #fff;
  box-shadow: var(--ui-shadow-soft);
}

.contact-security strong {
  font-size: 12px;
}

.contact-security p {
  margin-top: 5px !important;
  margin-bottom: 0 !important;
}

footer {
  border-color: var(--ui-line);
}

/* Homepage reporting CTA */
.home-hero {
  background: #17151d;
  border-bottom: 4px solid var(--ui-orange);
  padding-top: 72px;
  padding-bottom: 72px;
}

.home-hero::after {
  display: none;
}

.home-hero .eyebrow {
  color: #ff9a78;
}

.home-hero h1 {
  max-width: 820px;
  font-size: 64px;
  line-height: 1.02;
}

.home-hero h1 em {
  color: #ffb49b;
}

.home-hero-copy {
  max-width: 700px;
  color: #e4dfe7;
  line-height: 1.75;
}

.home-primary {
  background: var(--ui-orange);
  box-shadow: 0 5px 0 #b83616;
}

.home-primary:hover {
  background: #ff663b;
}

.home-secondary {
  border-color: #8f7e99;
}

.home-payment-strip {
  box-shadow: 0 4px 16px rgba(36, 20, 42, 0.06);
}

.entry-band[hidden],
.cases-band[hidden],
.home-content[hidden] {
  display: none !important;
}

#report-form .field-label[hidden],
#report-form .transaction-basics[hidden],
#report-form .advanced-details,
#report-form .advanced-details[hidden] {
  display: none !important;
}

.status-ticker,
.status-ticker[hidden] {
  display: none !important;
}

.home-payment-strip {
  border-bottom: 1px solid var(--ui-line);
  background: #fff;
}

.home-payment-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 28px;
  padding-top: 24px;
  padding-bottom: 24px;
}

.home-payment-copy {
  min-width: 0;
}

.home-payment-copy h2 {
  margin: 0 0 5px;
  color: var(--ui-ink);
  font-size: 18px;
}

.home-payment-copy > p:last-child {
  margin: 0;
  color: var(--ui-muted);
  font-size: 11px;
}

.home-payment-tags {
  display: flex;
  flex: 0 0 auto;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.home-payment-tags span {
  border: 1px solid var(--ui-line);
  border-radius: 3px;
  background: #faf7fb;
  padding: 9px 12px;
  color: var(--ui-purple);
  font-size: 11px;
  font-weight: 800;
}

.resource-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.footer-inner {
  min-height: 70px;
  align-items: center;
  padding: 20px 0;
}

@media (max-width: 980px) {
  .emergency-number-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }

  .home-nav {
    gap: 16px;
  }

  .brand-label {
    display: none;
  }

  .brand-divider {
    display: none;
  }

  .page-grid {
    grid-template-columns: 1fr;
  }

  .notice-column {
    position: static;
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
  }

  .notice-block {
    margin: 0;
    border: 0;
    padding: 0;
  }

  .aside-caption {
    grid-column: 1 / -1;
    margin: 0;
  }
}

@media (max-width: 750px) {
  .content-wrap,
  .header-inner,
  .lookup-panel,
  .recovery-page,
  .support-page,
  .faq-wrap,
  .privacy-wrap {
    width: calc(100% - 32px);
  }

  .site-header {
    position: relative;
    height: auto;
  }

  .header-inner {
    min-height: 76px;
    flex-wrap: wrap;
    gap: 10px 14px;
    padding: 12px 0;
  }

  .brand img {
    width: 94px;
  }

  .language-picker {
    margin-left: auto;
  }

  .language-picker select {
    min-width: 96px;
    height: 36px;
  }

  .home-nav {
    order: 3;
    width: 100%;
    justify-content: space-between;
    margin: 0;
    border-top: 1px solid var(--ui-line);
    padding-top: 10px;
  }

  .home-nav a {
    font-size: 10px;
  }

  .home-nav a::after {
    display: none;
  }

  .home-hero {
    min-height: auto;
    padding: 52px 0 54px;
  }

  .home-hero-inner {
    min-height: 0;
  }

  .home-hero h1 {
    font-size: 40px;
    line-height: 1.06;
  }

  .home-hero h1 em {
    margin-top: 12px;
    font-size: 22px;
  }

  .home-actions {
    display: grid;
    grid-template-columns: 1fr;
  }

  .home-primary,
  .home-secondary {
    width: 100%;
  }

  .status-ticker-inner {
    gap: 10px;
  }

  .lookup-panel {
    display: block;
  }

  .lookup-panel a {
    margin-top: 14px;
  }

  .entry-band,
  .home-content,
  .process-band,
  .resource-band,
  .cases-band,
  .evidence-band {
    padding-top: 52px;
    padding-bottom: 56px;
  }

  .entry-band h2,
  .cases-band h2,
  .process-band h2,
  .evidence-band h2,
  .home-content h2,
  .resource-band h2,
  .contact-band h2 {
    font-size: 28px;
  }

  .entry-grid,
  .case-grid,
  .process-grid,
  .evidence-layout,
  .resource-grid,
  .mission-grid,
  .contact-layout,
  .contact-grid {
    grid-template-columns: 1fr;
  }

  .entry-option,
  .process-step {
    min-height: 0;
    border-right: 0;
    border-bottom: 1px solid var(--ui-line);
  }

  .entry-option:last-child,
  .process-step:last-child {
    border-bottom: 0;
  }

  .case-item {
    min-height: 0;
  }

  .contact-layout {
    gap: 30px;
  }

  .contact-note {
    grid-column: auto;
  }

  .hero {
    min-height: 0;
    padding: 42px 0 38px;
  }

  .hero h1,
  .recovery-page h1,
  .support-page h1 {
    font-size: 34px;
  }

  .page-grid {
    gap: 22px;
    padding-top: 24px;
  }

  .notice-column {
    grid-template-columns: 1fr;
    padding: 18px;
  }

  .aside-caption {
    grid-column: auto;
  }

  .form-section,
  .submit-area {
    padding-right: 20px;
    padding-left: 20px;
  }

  .three-grid,
  .four-grid,
  .two-grid,
  .contact-summary,
  .official-contact-grid,
  .contact-form-grid {
    grid-template-columns: 1fr;
  }

  .contact-summary div {
    border-right: 0;
    border-bottom: 1px solid var(--ui-line);
  }

  .contact-summary div:last-child {
    border-bottom: 0;
  }

  .recovery-page,
  .support-page {
    margin-top: 38px;
    margin-bottom: 56px;
  }

  .recovery-card {
    padding: 22px 18px;
  }

  .support-form {
    display: grid;
  }

  .support-form button {
    min-height: 46px;
  }

  .support-row {
    display: grid;
    gap: 3px;
  }

  .support-row strong {
    text-align: left;
  }

  .support-guidance {
    grid-template-columns: 1fr;
  }

  .support-guidance-item {
    padding: 17px 0;
  }

  .support-guidance-item + .support-guidance-item {
    border-top: 1px solid var(--ui-line);
    border-left: 0;
    padding: 17px 0;
  }

  .emergency-hero {
    padding: 42px 0 38px;
  }

  .emergency-hero h1 {
    font-size: 34px;
  }

  .emergency-finder {
    padding-top: 40px;
    padding-bottom: 58px;
  }

  .emergency-finder-head {
    display: block;
  }

  .emergency-finder h2 {
    font-size: 26px;
  }

  .emergency-coverage {
    display: block;
    margin-top: 9px;
  }

  .emergency-quick {
    display: block;
  }

  #emergency-quick-list {
    margin-top: 9px;
  }

  .emergency-number-grid {
    grid-template-columns: 1fr;
  }

  .emergency-number-card {
    border-right: 0;
    border-bottom: 1px solid var(--ui-line);
    padding: 20px;
  }

  .emergency-number-card:last-child {
    border-bottom: 0;
  }

  .emergency-result-head,
  .emergency-call-note {
    padding-right: 20px;
    padding-left: 20px;
  }

  .info-hero {
    padding: 40px 0 36px;
  }

  .info-hero h1 {
    font-size: 34px;
  }

  .info-layout,
  .contact-page-layout {
    grid-template-columns: 1fr;
    gap: 30px;
    padding-top: 34px;
    padding-bottom: 56px;
  }

  .info-aside {
    position: static;
  }

  .info-faq-list summary {
    min-height: 60px;
    font-size: 13px;
  }

  .info-faq-list details p {
    margin-right: 4px;
    font-size: 11px;
  }

  .contact-channel {
    display: block;
    padding: 21px 20px;
  }

  .contact-channel a {
    margin-top: 16px;
  }

  .footer-inner {
    display: grid;
    gap: 6px;
  }

  .footer-inner a {
    margin: 0 14px 0 0;
  }
}

@media (max-width: 750px) {
  .home-hero {
    padding-top: 52px;
    padding-bottom: 54px;
  }

  .home-hero h1 {
    font-size: 40px;
  }

  .home-payment-inner {
    display: block;
  }

  .home-payment-tags {
    justify-content: flex-start;
    margin-top: 16px;
  }

  .resource-grid {
    grid-template-columns: 1fr;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}